Friday, July 1, 2011

MTNL on a roll


Over time, i've noticed one thing about MTNL's DND. They are very much willing to register complaints against the DND defaulters. Its been a surprise to me how MTNL call centre employees do this.

Whenever i call up MTNL's DND helpline @ 1909, i always ask to register a complaint which MTNL employees do without asking questions - they just check the number, and day of the telemarketing call/sms, and they register the complaint. Next heard, i do not hear anything from those telemarketers, and neither from MTNL. Thus MTNL works quietly in the background.

Also, surprisingly, MTNL has been installing internet services FREE as a part of a scheme. Trial pack includes one month of unlimited internet surfing at Rs50/month+taxes, and surf as much as you want at 320kbps. Sounds very interesting.

Seems like Mahanagar Telephone Nigam Limited - an ex-Navratna has been on a roll !