Tuesday, September 28, 2010

End phone conversations politely

In the ongoing world scenario,people have forgotten the basic civic senses on how to behave and be polite. Here's a useful guide on how to end a conversation politely. It did have some points that i found useful and new. Here they are

1)Ask if its urgent
Before hanging up,ask if the matter's he's talking about is urgent,especially when a friend or a family member calls.

2)Be Truthful
Be as truthful as possible. Don't lie when its not necessary. State your business, and tell that you're going to call up when you get some time.

3)Be firm while being soft
Convey your message properly,while being firm. A sentence like "I hope you understand, i have some work to attend to" sounds way much better than "I'm busy".

4)Explain Them Well
When someone close calls you,tell them clearly about your situation in detail, and your inability to talk. Being cold and apathetic can hurt the other one on the phone.

5)Send them a message
In case you can't attend the call at all, or have to abruptly hang up, just send them a message, explaining the reason and do say that you'll come back to it.

Hope some of you find something new to learn from them

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