Recently,i had activated a GPRS pack on my Vodafone postpaid which entitled me to use3Gb internet free for Rs 198. This validity of this pack would be one billing cycle.
Now, since i had applied for a broadband connection at my place, i had requested them on the 8th to discontinue the pack from the next billing cycle. But unfortunately, the customer care executive, who recieved the mail discontinued the pack a day before the end of the cycle. Because of this, the phone bill has inflated 6 times the usual.
Calling up customer care didn't help,as they stated that they didn't have a record for the mail i sent.
I shall now have to again correspond with the Nodal office. But this time, if the nodal office doesn't settle the issue, i shall directly turn to the hon. consumer court. This is no joke that companies can play everyday. If their employees cannot discharge their duties well, they should be fired !
Lets see what happens
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